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The XPM (EXtension Performance Management) System is a tool to set strategies for achieving individual employee performance goals and to evaluate and provide feedback on job performance. XPM is used for Extension Agents and County Extension Directors.

Performance management provides a means to align individual program planning efforts with the goals and priorities of N.C. Cooperative Extension and strategic plan initiatives of the University.

Funnel depicting cascading goal structure

Through the performance management process, it is important to measure and recognize what has been accomplished rather than simply measure activities. Read the story of the Beekeeper and Their Bees to learn more about this.

The performance management process also provides a defined cycle of review for supervisors and employees to assess employee success toward meeting professional development goals and address any barriers.

This website provides resources for Agents and CEDs, to help you navigate program planning, developing annual strategies and professional development plans, and completing midyear or annual performance evaluations.

Performance Management Steps

Performance Management Steps

Explore each of the steps of the performance management process:

Step 1: Individual Plan of Work

Step 2: Annual Strategies

Step 3: Professional Development Activities

Step 4: Mid Year Evaluations

Step 5: Program Summaries & Annual Evaluations

If you need a refresher on the Extension programming process, you are encouraged to complete the Programming Bootcamp online course covering the fundamentals of the NC State Extension programming process prior to developing the Individual Plan of Work. You can self-enroll using the Enrollment Key: extension 

XPM Timeline:

Performance Evaluation Activity

Timeline/ Due Date

Performance Evaluation Cycle Begins July 1
Supervisors Meet with Employees to Establish Goals & Objectives and Professional Development Activities June-July
Interim/Mid-Year Evaluations Due January 31
Performance Cycle Concludes June 30
Annual Agent Evaluations Due July 15
CED Evaluations Due / Overall Ratings Due To EHR July 31

Using the XPM System:

XPM Instructional Video 

XPM User Guide

XPM User Guide (NC A&T Agents)


Annual Performance Management Guidelines  One page quick reference guide summarizing the steps in the annual performance evaluation process.

Introduction to XPM PowerPoint slide deck provides an overview of the XPM system. XPM CED PowerPoint slide deck provides additional details on the XPM system.

Virtual Performance Management  Tips from NC State Human Resources on  performance planning and evaluation in a virtual environment.

Programming Bootcamp in Moodle  Online course covering the fundamentals of the NC State Extension programming process. You can self-enroll using the Enrollment Key: extension